How OddLot Society handles information.
This policy explains how we collect, use and protect information sent through buyer, seller and business enquiries.
Last updated
13 June 2026.
Who this policy covers
This policy applies to OddLot Society, an Australian website for buying and selling trading cards, collectables, retro games, media, clearance stock and odd lots across Australia.
Information we collect
When you submit an enquiry, we may collect your name, email address, subject, enquiry type and message. If you are selling items to us, your message may also include details about collections, stock, condition, quantities, photos sent later by email, ownership information or other context you choose to provide.
Our website systems and service providers may also process technical information such as IP address, browser details, timestamps and server logs needed to deliver the website and form service.
Information we do not need through the form
Please do not send payment card details, passwords, identity documents or sensitive personal information through the website form. If we need extra verification for a seller enquiry, we will explain what is needed and why.
How we use information
We use enquiry information to respond to messages, assess product and seller enquiries, review potential lots, manage business records, improve our website and protect against spam, fraud or misuse.
When we share information
We do not sell your contact details. We may share information with service providers that help operate the website, process forms, host data or manage email communications. We may also disclose information where required by law, to protect our rights, or to deal with suspected fraud, counterfeit goods, stolen goods or unsafe items.
Third-party services
We use third-party website, form and email service providers to operate the site and process enquiries. Because these services may operate across regions, enquiry information may be processed, stored or accessed outside Australia as part of those services.
Cookies and analytics
OddLot Society does not currently run an advertising pixel, newsletter signup or analytics cookie on this website. Essential technical logs may still be used to keep the site secure and functioning.
Security and retention
We take reasonable steps to protect enquiry information from misuse, interference, loss and unauthorised access. No website, email system or storage method can be guaranteed as completely secure. We keep enquiry records only for as long as reasonably needed for business, legal, accounting or dispute-resolution purposes.
Access, correction and complaints
You can ask to access or correct personal information you have provided to us. You can also contact us if you have a privacy concern or want to ask how your information has been handled. Use the contact form and select Business Enquiry or Other.
Changes to this policy
We may update this policy when our website, forms, services or legal obligations change. The latest version will be published on this page.